Privacy Policy

 

Last updated: April 27, 2025

Welcome to Tripyatra.com (“we,” “us,” or “our”). At Tripyatra, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website, tripyatra.com, or our services related to hotel booking, tour package booking, activities/attractions booking, rental car booking, and villa/house/apartment rental booking.

1. Information We Collect

We collect information to provide and improve our services. The types of information we may collect include:

1.1 Personal Information

  • Contact Details: Name, email address, phone number, and mailing address.
  • Booking Information: Details related to your bookings, such as travel dates, preferences, payment information, and booking history.
  • Account Information: Username, password, and profile details if you create an account.
  • Identification Information: Passport or other ID details, where required for bookings.

1.2 Non-Personal Information

  • Technical Data: IP address, browser type, operating system, and device information.
  • Usage Data: Pages visited, time spent on our site, and search queries.
  • Cookies and Tracking: Information collected through cookies and similar technologies to enhance your experience.

2. How We Use Your Information

We use your information to:

  • Process and manage your bookings for hotels, tour packages, activities, rental cars, and accommodations.
  • Communicate with you about your bookings, updates, or customer service inquiries.
  • Personalize your experience by offering tailored recommendations and promotions.
  • Improve our website and services through analytics and feedback.
  • Comply with legal obligations and prevent fraud or misuse.

3. How We Share Your Information

We may share your information with:

  • Service Providers: Third-party partners (e.g., hotels, tour operators, car rental companies) to fulfill your bookings.
  • Payment Processors: Secure payment gateways to process transactions.
  • Business Partners: For marketing or promotional purposes, only with your consent.
  • Legal Authorities: When required by law or to protect our rights and safety.

We ensure that third parties we work with adhere to strict data protection standards.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance website functionality (e.g., remembering your preferences).
  • Analyze site performance and user behavior.
  • Deliver personalized advertisements.

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect your experience on our site.

5. Data Security

We implement industry-standard security measures, including encryption and secure servers, to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the data we hold about you.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request deletion of your data, subject to legal obligations.
  • Opt-Out: Unsubscribe from marketing communications or object to certain data processing.

To exercise these rights, contact us at support@tripyatra.com.

7. International Data Transfers

Your data may be transferred to and processed in countries outside your own, including countries with different data protection laws. We ensure appropriate safeguards are in place to protect your information.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before sharing information.

9. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from children. If we become aware of such data, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@tripyatra.com

Website: www.tripyatra.com